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FAQ

Most frequent questions and answers

1.Are you a manufacturer or trading company?

We are professional manufacturer and trading company . We have our own R&D team ,production department and QC department, as well as  our sales team. Our factory located in Zhongshan , Guangdong Province; and our office in Guangzhou ,China. So you could got the factory price and enjoy the trading company service.

2.What is your MOQ?

It is up to if we have the products in stock. If the products in stock, we accept wholesale, it means that you could try your trial order from the small quantity.

3.Could I customized my own brand products?

Of course, your could customized in your color, logo, design, package, carton packing, language manual etc.

4.Could I have a sample before I place my order?

Yes, we could supply you the sample before you place order.

5.What is your lead time?

1)sample:3~7 day.

2)In stock products:3~5 days.

3)OEM mass production: 45~60 day . But it is also depend on the peak season  or not ,so we like you to give us your forecast plan, so we could coordinate the schedule to meet your demand.

6.What is your payment terms?

Usually, our payment terms is 30% deposit , and 70% balance before loading.

  Once we build the friendly business relationship with great reputation, we could accept the better terms.

7.What is your product warranty?

Always a pre-production sample before mass production;
Always final Inspection before shipment;